Useful documents

Helpful guides & FAQs

Help and Resources

System documents

Cross Yarra Partnership portal user manual

System user guide and video: Supplier Portal

Helpful resources

Workforce Management Administrators Support Page

Our Knowledge Base now provides comprehensive guidance on various aspects of our system. This includes instructions on accessing your account and registering, navigating our supplier portals, managing roles and worker subscriptions, setting up and using the Workforce by Avetta Mobile App and other support materials.

Cross Yarra Partnership Business Rules

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have your workers approved faster.

Adding and Removing a Cardholder (print and scan)

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/WFMS/Supplier+Portals

Frequently asked questions

Please click to expand the FAQ below.

Where do I register in the system?

Select the REGISTER button at the top of the page to find the Cross Yarra Partnership Contractor Management System where you will register your business and workers.

How much does worker registration in the system cost?

Worker registration costs $53 + GST per person for the first year for the management of roles, verification of documents, and supply of card. Annual renewal costs $26.50 + GST per person, and replacement cards are $26.50 + GST. A tax invoice will be supplied on payment.

If a worker holds a valid RIW card with the correct role/s, you do not need to purchase a CYP card and there will be no additional cost.

What documents do I need to upload to register my worker?

The documents you upload will depend on the worker’s role, and may include:

  • Passport-sized photograph
  • Generic induction cards
  • High risk licences
  • Trade or tertiary qualifications
  • Certificates or statements of attainment

What benefit does the Contractor Management System have for subcontractors?

Registration ensures contracting workers are qualified to access Cross Yarra Partnership sites. It allows you to keep your worker’s details up to date in one place online, and to ensure their qualifications and licences are always correct and current to work safely on site.

Who do I contact if I have questions about the system?

You can contact Avetta, who manages the system on behalf of Cross Yarra Partnership. Visit Contact Us for details.